1. Object.

1.1. These legal conditions regulate the use and conditions of access to the website (hereinafter the “site”), a website owned by “Sustainable Retail Company SL”. (hereinafter “SUSTAILCO”).

1.2. The use or access to this site implies that you (hereinafter “user”) acknowledge having read and understood these legal conditions of use, and agree to fully comply with them.

1.3. If you as a user do not agree with any of these conditions, you must stop accessing this site.

2. Ownership of the Site.

2.1. In accordance with Law 34/2002, of July 11 and other applicable legislation, we inform you that this website is owned by the entity with the corporate name SUSTAILCO and C.I.F. number “B67874339”.

2.2. This entity has its registered office at Zunzunegi 12 Bis Departamento 8B – 48013 BILBAO (Spain)

2.3. You can contact SUSTAILCO at the telephone number +34 638824121 in office hours or at the email address

2.4. Unless expressly stated otherwise, communications with SUSTAILCO may be made by regular mail to the physical address or by email. The company will contact the User via email, at the address in its possession or provided in this regard.

3. Operation of the site.

3.1. SUSTAILCO reserves the right to modify, at any time, unilaterally and without prior notification to its users, the contents, structure, operation or access conditions of this site.

3.2. However, users of the site are aware and accept that some of the information contained therein may be incorrect, incomplete or outdated, or contain typographical errors. SUSTAILCO is not obligated to update the content of this site and will not be responsible for the non-updating of the information. It is the sole responsibility of the user to evaluate the accuracy and/or usefulness of any information, advice, opinion, or any other content available through this site.

3.3. Likewise, SUSTAILCO reserves the right to temporarily suspend, without prior notice, access to this site to carry out maintenance, update, improvement or repair operations.

3.4. It is prohibited for the user to use this website to send, transmit or publish any illegal, threatening, libelous, defamatory, propagandistic, scandalous, obscene, pornographic, or any other material that could give rise to civil or criminal liability. in accordance with the applicable legislation, these facts for which the user will be responsible in any case.

3.5. Nor does SUSTAILCO guarantee that this website or the servers that host it are free of viruses and other types of potentially dangerous software, as well as the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the legality, reliability or usefulness of the information and content provided by third parties through this site.

3.6. In general, this site may only be used by natural and legal persons with sufficient legal capacity in accordance with the applicable legislation. Exceptionally, minors may use the site who have previously obtained the authorization of their parents or legal guardians, who will be responsible for the use that the minor in their care makes of the site.

4. Behavior of users. Prohibitions.

4.1. The use of the content and services offered by SUSTAILCO will be at the sole risk and responsibility of the user.

4.2. The company does not assume any duty or commitment to verify or monitor the content and information entered by users.

4.3. The user agrees to use the website and all its content and services diligently, always subject to the Law, good customs, and these general conditions, always maintaining respect for other users.

4.4. Likewise, the user agrees to make appropriate use of the materials and information contained on the website, not using them to carry out illicit or criminal activities, that violate the rights of third parties, or that violate the regulation on intellectual property and industrial, or any other regulations of the applicable legal system, being the only responsible before SUSTAILCO and third parties for the breach of what is established here.

4.5. The user undertakes not to transmit, introduce, disseminate or make available to third parties, any type of material and information contrary to the Law, morality, public order and these general conditions of use.

4.6. In any case, the user must always provide truthful information that cannot lead to any type of confusion, as well as correct identification data, and never supplanting third parties or on their behalf.

4.7. In relation to the infringement of any irregularity, remember that the IP address of your computer is recorded by simply accessing our website.

5. Protected areas of the website.

5.1. Generally, for access to SUSTAILCO services, the user’s subscription or registration will not be necessary.

5.2. The use of certain services may be conditioned to the prior obtaining of a personal account by registering the user. This registration will be carried out in the manner expressly indicated on the website.

5.3. This site may contain restricted access areas, protected by identifiers and passwords or other security mechanisms. The user will not attempt to access these restricted access areas if they are not duly authorized by SUSTAILCO, nor will they attempt to circumvent or manipulate the protection mechanisms established by it.

5.4. The user who has been authorized by SUSTAILCO to access any of these protected areas will be solely responsible for keeping strictly secret, and not disclosing to third parties, the identifiers, passwords and other security methods that SUSTAILCO makes available to them to access protected areas. The user will therefore be solely responsible for the damages arising from not keeping the aforementioned security mechanisms secret. The user is informed that the attempt of unauthorized access to the restricted access areas of this site may be subject to civil and/or criminal liability.

6. Intellectual and industrial property.

6.1. All the contents of the site, including but not limited to, trademarks, logos, graphics, images, sound and video files, software, programming code, texts, icons, and names that identify services (hereinafter ” the materials”) are the property of SUSTAILCO and are protected by current legislation on intellectual and industrial property rights.

6.2. The user’s access to this site does not imply any type of waiver, transmission or assignment, total or partial, of said property rights, for this reason, access to these contents or elements does not grant, under any circunstances, the user the possibility of its copy, sale, modification, reproduction, publication, assignment, transmission, or creation of new products or services derived from the information and elements contained herein.

6.3. That is why the user of this site may not, except with the express written authorization of SUSTAILCO, copy, distribute, download, modify, delete, delete, alter, publish, transmit, or take advantage of in any way the materials it contains.

6.4. The user acquires no rights or license in relation to the service or the elements in it, except the limited right to use the service in accordance with the applicable conditions. You may only use the contents or elements that you access through the SUSTAILCO services for your own use and needs, forcing yourself not to directly or indirectly commercially exploit the services, materials, elements, or information obtained through them.

7. Exclusion of guarantees and responsibilities.

7.1. All information contained on this site is provided “as is”, without SUSTAILCO granting guarantees of any kind, either express or implied, regarding the accuracy, reliability and integrity of this site. SUSTAILCO makes no warranties, expressed or implied, including, but not limited to, warranties for non-compliance of quality, merchantability, or fitness for a particular purpose.

7.2. SUSTAILCO also does not guarantee that this website, or the servers that host it, are free of viruses and other types of potentially dangerous software.

7.3. SUSTAILCO does not guarantee the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the reliability or usefulness of the information and content provided by third parties through this site. Although SUSTAILCO “makes every reasonable effort to guarantee the availability, access, continuity, and infallibility of the operation and its services, SUSTAILCO does not guarantee them, as they may be interfered with by numerous factors outside of it. Consequently, it will not be responsible , (with the limits established in the current legal system), for damages of any nature caused to the user as a result of the aforementioned unavailability, access failures and lack of continuity.

8. Limitation of Liability.

8.1. SUSTAILTO will not be held responsible in any way for any direct or indirect damage, loss of profits or loss of data and/or customers arising from the use by users or the impossibility of using this website.

8.2. This site may contain hypertext links (“Links”) and referrals to other sites and web pages that may not be controlled by SUSTAILCO. In these cases, SUSTAILCO is not responsible for the content that may appear on said pages.

8.3. The user expressly agrees to exempt SUSTAILCO from any responsibility for the acts or omissions of the users based on the content hosted on this site.

8.4. The user expressly understands and accepts that any type of content, software or any other type of material that he downloads or obtains in any other way through this site is done at his own risk, and that he as a user will be solely responsible for for any damage or loss of data caused to its computer systems.

8.5. SUSTAILCO has used all reasonable efforts to ensure that the information contained on this site is correct. However, users of the site acknowledge that some of the information contained on this site may be incorrect, incomplete, out of date, or contain errors.

9. Right of exclusion and partial nullity.

9.1. SUSTAILCO reserves the right to cancel, eliminate, or disallow the use of all or any of the services of the website to any user without prior notice if, in its opinion, and in any type of circumstance, it is making an incorrect use of the same.

9.2. If a competent Court decides that any of the provisions contained in these legal conditions is unlawful or null, such provision will be excluded if legally required. The user expressly accepts that the rest of the non-excluded provisions will not be modified, and that they will remain in full force.

10. Applicable Law and Jurisdiction.

10.1 This site is located and operated from Bizkaia – Spain. All issues related to this site are governed by Spanish law and are subject to the jurisdiction of the competent Courts and Tribunals of Bizkaia, without the principles of conflict of laws being applicable. In those cases in which the user does not have the status of consumer, or who has his address outside of Spain, SUSTAILCO and the user will submit to the Courts and Tribunals of Bizkaia, expressly waiving any other jurisdiction that may correspond to them. 

10.2. If the user decides to use or consult this site from outside of Spain, he must bear in mind that he does so on his own initiative, and that he is responsible for compliance with the relevant local laws.

11. Duration and review.

11.1. Although the legal relationship between SUSTAILCO and the user, derived from the access and use of the site, has an indefinite duration, it will be considered finished at the moment that the company modifies these general conditions. At the moment in which the company announces the modification of the general conditions, and the user accesses and uses the services and contents of the site, a new legal relationship between both parties of an equally indefinite nature will be considered initiated.

11.2. Notwithstanding the foregoing, the company SUSTAILCO is empowered to unilaterally suspend, interrupt, or terminate, at any time and without prior notice or just cause, the provision of any of the services it offers.

11.3. SUSTAILCO reserves the right to review, unilaterally and without prior notice, these conditions of use at any time. Revised terms will become effective as soon as they are posted on this site. If the user makes regular use of this site, they must review the conditions regularly, and will refrain from accessing the site if they do not consider any of the revised conditions acceptable.

Terms of use

This Website contains texts prepared for informational or disclosure purposes only, which may not reflect the current state of legislation or jurisprudence, and which refer to general situations, so its content should not necessarily be applied by the user to specific cases. concrete. This website details the services offered by “MERLEI”. Its use implies acceptance of the following conditions, declining to make any claim on them: a) The use of this website is aimed at people of legal age. b) “MERLEI” may modify the content of the website, its services, rates, guarantees, etc., at any time and without prior notice. c) “MERLEI” may make available to the user links or other elements that allow access to other websites belonging to third parties. We do not market the products and services of said linked pages, nor do we assume any type of responsibility for them, nor for the information contained therein, nor their veracity or legality, nor for any effects that may arise. In any case, “MERLEI” states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question . d) The prices indicated on the website, if any, will be valid except for typographical errors, and are subject to change without prior notice. e) It is not necessary to register on the website, or provide any type of personal data, to browse it. f) “MERLEI” cannot guarantee the uninterrupted or totally error-free operation of this website. Therefore, we are not responsible for any damage caused by the use of this site. g) “MERLEI” offers its services and products indefinitely, and may, however, suspend the provision thereof, unilaterally and without prior notice. h) “MERLEI” will not be held responsible for damages, own or third parties, caused by misuse of this website by the client. i) The user agrees not to use this website or the services offered on it to carry out activities contrary to the law, public order or these conditions. j) “MERLEI” is not responsible for viruses that originate from a telematic transmission infiltrated by third parties generated with the purpose of obtaining negative results for a computer system.

k) “MERLEI” is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content in a independently on the provider’s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, “MERLEI” is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or blocking of all content that could affect or contravene the national or international legislation, rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately. l) This website has been reviewed and tested to work properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, “MERLEI” does not rule out the possibility of certain programming errors, or of force majeure, natural disasters, strikes, or similar circumstances that make access to the website impossible. m) The opinions expressed in them do not necessarily reflect the points of view of “MERLEI”. The content of the articles published on this Website cannot be considered, in any case, a substitute for legal advice. The user must not act on the basis of the information contained in this Website without first resorting to the corresponding professional advice. In short, the user is solely responsible for the use made of the services, content and links included in this website.